55qqcom takes the privacy of every user seriously. This document explains, in plain language, what data we collect, why we collect it, how we use it, who we share it with, and what your rights are as a data subject, in accordance with the Lei Geral de Proteção de Dados (LGPD — Law No. 13.709/2018).
The six things every 55qqcom user should know about privacy
Name, CPF, email, phone number, address, identity documents, and financial transaction data via Pix, boleto, or card. We also collect browsing data to improve your experience on the platform.
To verify your identity, process deposits and withdrawals via Pix, personalize your experience on 55qqcom, meet legal anti-money-laundering obligations, and send you relevant communications.
Only with technology partners essential to operations (game providers, payment processors) and competent authorities when required by law. We never sell data.
256-bit SSL encryption, secure storage on access-controlled servers, two-factor authentication available, and continuous monitoring for suspicious activity.
You may request access, correction, portability, deletion, and consent withdrawal regarding your personal data. We respond within 15 days at contato@55qqcom.net.
Account data is retained for as long as you remain active and for up to 5 years after account closure, in accordance with Brazilian legal requirements for financial crime prevention.
The 55qqcom ("Platform", "we", "our") is the controller of personal data collected through the website and services available at 55qqcom.net. Under the LGPD, we are the "controller" — meaning the entity that decides how and why data is processed.
This Privacy Policy applies to all users of the 55qqcom in Brazil, including website visitors, registered users, and former users whose data remains in our system within the legal retention periods described in Section 8.
Privacy contact channel: For any questions related to personal data, send an email to contato@55qqcom.net with the subject line "LGPD – [request type]". We respond within 15 calendar days.
By registering on 55qqcom, using our Sports Betting, Live Casino, crash games, or poker services, or simply browsing the site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms described here, we recommend that you do not use the platform.
The 55qqcom collects only the data necessary to provide its services and meet legal obligations. Nothing beyond what is needed. The categories of data we process are:
Identification & registration data:
Financial data:
Platform usage data:
55qqcom does not collect sensitive data categories such as racial origin, religion, political opinion, health data, or sexual orientation. If any such data is voluntarily shared in communications with support, it will not be stored or processed for any purpose.
The personal data processed by 55qqcom are collected through the following means:
Pix & traceability: Pix transactions generate records with the Banco Central do Brasil in accordance with national financial system regulations. 55qqcom has no control over how the Banco Central stores those records — that is governed by financial system legislation.
The LGPD requires that all data processing have a specific purpose and a legal basis to justify it. Below are the purposes for which the 55qqcom processes personal data and the respective legal basis:
| Purpose | Legal Basis (LGPD) | Examples |
|---|---|---|
| Contract performance | Art. 7, V — contract performance | Create account, process bets, process withdrawals via Pix |
| Compliance with a legal obligation | Art. 7, II — legal obligation | KYC, anti-money laundering, financial record retention |
| Legitimate interest | Art. 7, IX — legitimate interest | Platform security, fraud prevention, UX improvements |
| Consent | Art. 7, I — consent | Sending newsletters and personalized marketing communications |
| Credit protection | Art. 7, X — credit protection | Background checks in cases of suspected fraud |
55qqcom does not use personal data for purposes beyond those listed above. If we need to process data for a new purpose incompatible with the original ones, we will request new consent or identify a new legal basis before beginning that processing.
The 55qqcom does not sell users' personal data. We share data only in the situations below, always in the minimum amount necessary for the specific purpose:
Game & technology providers: companies such as Spribe (Aviator), Pragmatic Play (Spaceman), Evolution, BGaming, and other game providers receive minimal session data (user identifier, bet amount) to process rounds. They do not receive complete personal data such as CPF, address, or documents.
Payment processors: payment gateways that process transactions via Pix, credit/debit card, PicPay, and Mercado Pago receive the data necessary to process each transaction, in accordance with Brazilian financial system requirements.
Authorities and regulatory bodies: when required by law, court order, or ruling from a competent regulatory authority in Brazil (Central Bank, Federal Revenue Service, Federal Police, among others), 55qqcom discloses data strictly as requested.
IT infrastructure providers: hosting, CDN (content delivery network), and cybersecurity services that process data as operators under contracts containing data protection clauses.
No 55qqcom partner is authorized to use the data received for their own purposes beyond the service provided to the platform. All third-party contracts involving personal data processing include confidentiality and data protection clauses in accordance with the LGPD.
Some of the game providers and IT infrastructure suppliers that 55qqcom use have servers located outside Brazil. When this occurs, international data transfers are carried out with the following safeguards:
Brazilian users retain full rights over their data regardless of where it is physically stored. The 55qqcom remains responsible as the controller even when data is processed by international operators.
Your core financial data — including CPF, Pix key, and transaction history — are stored primarily on servers in Brazil or in countries whose data protection laws are recognized as equivalent to Brazilian standards.
The 55qqcom applies technical and organizational measures proportionate to the risk to protect your personal data against unauthorized access, loss, alteration, or destruction. The key measures in place are:
In the event of a security incident that may compromise personal data, the 55qqcom commits to notifying the Autoridade Nacional de Proteção de Dados (ANPD) and affected users within the timeframes set by the LGPD — within 72 hours for the ANPD and as promptly as possible for data subjects, when an incident poses a significant risk.
No security measure is completely foolproof. 55qqcom is committed to exercising due diligence in protecting your data, but we also recommend that you take steps to secure your account: use a strong password, keep it private, and enable two-factor authentication in your account settings.
The 55qqcom retains personal data for the minimum period necessary to fulfill the purposes described in this policy. The general retention periods are:
Once the applicable retention period expires, data is deleted or anonymized so that individual identification is no longer possible. Anonymization is used when we need to maintain statistical records without identifying specific users.
You may request early deletion of your data at any time — however, please note that when processing is based on a legal obligation, deletion is only possible after the mandatory legal retention period has been fulfilled, regardless of your request.
The 55qqcom uses cookies and similar technologies to ensure the platform functions correctly, improve the user experience, and collect statistical usage data. The types of cookies used are:
Essential cookies: required for the platform's basic operation — session authentication, language preferences, betting cart. These cannot be disabled without affecting site functionality.
Analytics cookies: collect information about how users navigate the platform (most visited pages, session duration, browsing flows). Used to improve the experience on 55qqcom. Data is aggregated and does not identify individual users.
Functional cookies: store your platform preferences — such as odds display settings, preferred language, and auto-bet configurations in crash games.
Cookie management: You can configure your browser to block or delete cookies. However, blocking essential cookies may prevent login and other platform features from working correctly. Your browser's cookie settings (Chrome, Firefox, Safari) let you manage these preferences individually.
55qqcom does not use third-party cookies for behavioral advertising outside the platform. Data collected via cookies is used exclusively to improve the experience within 55qqcom.
The LGPD grants you, as the data subject, a set of rights that 55qqcom is committed to respecting and facilitating. See each right and how to exercise it:
Request a copy of all personal data 55qqcom holds about you. We respond within 15 days with a full report.
Request the correction of incomplete, inaccurate, or outdated data. You can also update many details directly in the profile section of your account.
Request the deletion of data processed on the basis of consent. Data processed under a legal obligation can only be deleted after the mandatory retention period has been fulfilled.
Request your data in a structured, machine-readable format (CSV or JSON) for transfer to another controller, in accordance with ANPD regulations.
Withdraw consent for processing based on this legal basis at any time — such as receiving marketing emails — at no cost and with no penalty.
Request information about which public or private entities your data has been shared with and under what circumstances.
To exercise any of the rights above, send an email to contato@55qqcom.net with the subject line "LGPD – [request type]" and identify yourself with the CPF registered on the platform. We respond within 15 calendar days. If your request requires more in-depth analysis, we will inform you of the extended timeline and the reason.
If you feel your rights have not been properly addressed, you may file a complaint directly with the National Data Protection Authority (ANPD), through the official channels of the Brazilian federal government.
The services of 55qqcom are intended exclusively for individuals aged 18 years of age or older. The platform does not intentionally collect personal data from minors.
The identity verification process (KYC) — required for withdrawals — includes age confirmation via an official government-issued document. Accounts showing signs of belonging to minors are suspended immediately and the data is deleted.
If you are a parent or legal guardian and believe a minor has used the platform, contact us immediately at contato@55qqcom.net. We will take the necessary steps to close the account and delete the minor's data within 72 hours of confirmation.
The 55qqcom may send transactional and marketing communications to registered users. Communications fall into two categories:
Transactional communications (mandatory): deposit and withdrawal confirmations via Pix, security alerts (new device access, login attempts), bet result notifications, and updates to terms and privacy policy. These communications cannot be disabled as they are necessary for contract performance.
Marketing communications (optional): promotions, special bonuses, news about new casino games and crash games, information about poker tournaments, and tips for the Brasileirão. These communications are sent based on your consent and can be cancelled at any time:
Opting out of marketing communications does not affect the receipt of transactional communications or your access to the platform.
The 55qqcom may update this Privacy Policy periodically to reflect changes in legislation, our data practices, or the services offered.
When we make significant changes:
We recommend reviewing this policy periodically. Continued use of the platform after any changes take effect constitutes acceptance of the updated terms. If you do not agree with the changes, you may request account closure before the effective date.
Current version: January 2026. This version fully supersedes all previous versions of the 55qqcom Privacy Policy.
For questions about this Privacy Policy, the processing of your personal data, or the exercise of your rights as a data subject, please use the channels below:
The 55qqcom has appointed a Data Protection Officer (DPO) as required under Art. 41 of the LGPD. The DPO is the internal point of contact for privacy matters and can be reached at the same email address above, with the subject line "Attention: DPO".
The 55qqcom DPO is responsible for accepting complaints and communications from data subjects, providing clarifications and taking the necessary actions, and serving as the communication channel with the National Data Protection Authority (ANPD) when required.
Six concrete practices that set our data protection approach apart
This is not an auto-translated foreign document. This policy was written in Brazilian Portuguese by people who understand the LGPD and the context of Brazilian users — with no unnecessary legal jargon designed to obscure what the platform does with your data.
55qqcom does not sell, rent, or trade user data with third parties for commercial purposes. Your data is used solely to operate the platform and meet legal obligations. Full stop — no exceptions buried in the fine print.
Every Pix transaction, every confirmed bet, every piece of registration data transmitted — all of it is protected by bank-grade encryption. The same standard used by Nubank, Itaú, and Bradesco for internet banking.
Data access, correction, portability, and deletion — these are not empty promises. 55qqcom processes data subject requests within 15 days, with documented responses and no unnecessary red tape.
When a significant policy update is required, you will receive an email notice at least 7 days in advance. No silent changes that only take effect before you even find out.
55qqcom has a Data Protection Officer (DPO) as required by the LGPD — this is not a ceremonial role. This is the person who responds to your requests, monitors internal practices, and serves as the point of contact with the ANPD when needed.
The process is straightforward. Here's a step-by-step breakdown:
Data access, correction, deletion, portability, or consent withdrawal. Each type follows a specific process — knowing which one you need speeds up the response.
Use the subject line "LGPD – [request type]". Include the CPF registered on the platform so we can locate your data. Do not send original documents by email — we will verify your identity through a secure process only.
To confirm we are serving the legitimate account holder and not a third party, we will verify your identity by email or within the platform before processing the request.
55qqcom responds within 15 calendar days with the action taken or, if more time is needed due to complexity, with an explanation of the extended timeline.
If you are not satisfied with our response, you may file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD) through the official channels of the Brazilian federal government.
The most common questions we receive about how we handle personal data
It's not just what's written — it's what we practice every day
This Privacy Policy was drafted in compliance with Brazil's General Data Protection Law (LGPD — Law No. 13.709/2018). For data processing inquiries, email contato@55qqcom.net. Also see our Terms and Conditions and our Responsible Gambling. Play responsibly — platform intended for users aged 18 and over.
Sports Betting on the Brasileirão, crash games, poker, and live casino — all in BRL, with Pix withdrawals in as little as 10 minutes and privacy backed by SSL encryption and LGPD compliance.